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Where there's Smoke there are Volcanos and Cancer.

Posted by Frank Belzer on Sat, Feb 20, 2010 @ 07:13 AM
  
  
  

In the late 60's a new law required cigarette manufacturers to label packages of cigarettes as harmful to your health.  Some people had already quit smoking when they first heard about the potential danger years earlier, others started to quit when the warning appeared on the label.  And then there were those who did nothing and sued the tobacco companies years later when they ended up with cancer.

In the year 79AD, when the volcano Vesuvius started to puff smoke, some folks packed up and left Pompeii. Others waited until there were some tremors. Both of these groups survived but for the thousands that waited for the volcanic ash to start falling - well it was too late and they all ended up dead.

These lessons teach us something quite interesting - people take action at different points and for different triggers.   What might be compelling to one person will not necessarily get through to another.   It also teaches us that those requiring huge or exorbitant amounts of evidence or multiple compelling reasons before taking action often run the risk of getting hurt or taking action too late.

In sales we emphasize the importance of uncovering compelling reasons for the individual client and allowing those reasons to motivate the person to action - no pushy close - the person simply takes action because it is the right thing to do! If you are a sales person or if you manage sales people you can appreciate how important those reasons are and how difficult they can sometimes be to uncover. Unfortunately there are people that will not act even with compelling reasons - why? Fear, Insecurity, Self Doubt, Incapable of Trust, Overly Cynical, Pride and many more. No doubt some of the same reasons why people waited to leave Pompeii!

So always be prepared to move on - even if you have established compelling reason.

 

franks_tips_for_inbound

COMMENTS

Frank - this was one of your best articles...thanks for the great advice and the permission to move on! Have a great day!

posted @ Saturday, February 20, 2010 8:13 AM by Janet Powers


Great insight in this one, Frank. 
 
 
 
I think that, as reps, its something that we can emphasize with clients...what is going to show them the way off the mountains and have the client understand how the chain above them reacts to those same triggers.

posted @ Saturday, February 20, 2010 8:53 PM by Todd Flanagan


Frank, I read this yesterday and found it quite thought provoking. Your smoking example gave me another twist. I quit smoking over 30 years ago, but I periodically felt 'the urge' for years after that. That could be compared to buyer's remorse and wondering after the sale. We'll need to prepare them for that and be prepared to help when it happens.

posted @ Sunday, February 21, 2010 6:32 AM by Rick Roberge


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