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Understanding the Sales Force

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The Science of Selling - Rules versus Data

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Dave Kurlan is a top-rated speaker, best-selling author, sales thought leader and highly regarded sales development expert.

Regular readers know that I like to talk about the science of selling.  I don't mean the science of the sales process, strategy and tactics, as much as the science of research, data and proof.  There is a science to selling but a more appropriate name for it would be the rules of selling.  In Baseball, the rules dictate what you do, when you do it and how it should be done.  In Selling, the rules accomplish the same thing. 

The true science in selling is the research and data that explain performance.  In Baseball, a good or bad year, by a team or player, is not explained so much by whether the rules were followed - they probably were - but by the statistics that explain why a good or bad year occurred. We have the same thing in sales and Objective Management Group may have the mother load of that data.  OMG has assessment data on nearly 500,000 salespeople and sales managers within nearly 8,500 companies. Whether we look at teams, industries or individuals, we can explain performance as well as what should change (people, systems, processes, strategies, skills sets, competencies, selection criteria, etc.) in order to change the relative performance. In other words, we've simplified the complex analysis required to find answers.  We're the sabermaticians of sales! Over the last few years I have written enough articles on the science, data and research of sales to put them into a series.  This information is also used to accurately predict whether a sales candidate will succeed in a specific role, at a particular company, in a given industry, and with the unique set of sales challenges they would face selling into their market at this point in time.

One guy who embraces the science of sales team performance as much, or maybe even more than me is Bill Eckstrom, founder of EcSell Institute. Bill was my guest on yesterday's edition of Meet the Sales Experts and we talked about science and whined for nearly an hour about sales managers who turn a blind eye to it!  Bill shared some great analogies, talked about the importance of improving leadership and coaching skills, and shared a great discovery.

He used a new application which increased outbound conversations at EcSell Institute from 5/hour to 22/hour!

Bill also shared that his members said their #1 most important issue was the ability to identify and acquire talent.

Click here to listen to the show.  Click here to contact Bill.


Posted by Dave Kurlan on Thu, Feb 25, 2010 @ 09:04 AM

COMMENTS

I listened to the show and was very intrigued by the 6 Pillars of Productivity that Bill Eckstrom talked about. It helped me understand where I need to focus my management energy and time. It was also great to hear that there is a place where sales managers can go to find research, case studies, white papers, best practices etc. organized around the 6 Pillars. I am going to check out EcSELL Institute's website and suggest other do as well. Thanks Dave, I love listening to your show. You always have interesting guests.

posted on Thursday, February 25, 2010 at 12:11 PM by Kristi


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