Salespeople Wanted - At Dunkin Donuts?

Posted by Dave Kurlan on Sun, May 20, 2007 @ 22:05 PM

You may recall a post from March 11, featuring Dunkin Donuts, having to do with sales competencies and sales compensation.  Today, I saw a sign on the door at Dunkin Donuts that said, "Salespeople Wanted".  Now it was already a stretch to call the people behind the counter at DD clerks, cashiers, order takers or even customer service people.  They don't listen, get orders wrong, take forever, get angry with customers who correct them and they are just plain horrible. Granted, there are some very ineffective salespeople out there. But to call the employees at Dunkin Donuts "salespeople" is a disservice to the sales profession.

© Copyright 2007 Objective Management Group, Inc.

Topics: recruiting, selling

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Best-Selling Author, Keynote Speaker and Sales Thought Leader,  Dave Kurlan's Understanding the Sales Force Blog has earned medals for the Top Sales & Marketing Blog award for nine consecutive years. This article earned a Bronze Medal for Top Sales Blog post in 2016, this one earned a Silver medal for 2017, and this article earned Silver for 2018. Read more about Dave

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