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At War with Selling Power Magazine? Not.

  
  
  

Dave Kurlan is a top-rated speaker, best-selling author, sales thought leader and highly regarded sales development expert.
I promoted Selling Power Magazine in my book, Baseline Selling.  I have links to Selling Power Magazine on my web site.  Selling Power has interviewed me for stories a number of times.  As long as you say positive things about Selling Power and its Publisher, you can maintain world-peace.  But dare say something less than positive, and the Publisher, Gerhard Gschwandtner, may take aim and shoot you down.

For example, in his Hidden Business Treasures Blog, Michael Benidt, posted his thoughts about Selling Power, and how the stories they write aren't consistent with how businesses should use the internet to sell. 

Gerhard took dead aim at that and said with apparent venom, "...If you want to understand selling, turn off your computer..."  Michael was attempting to identify an area where Selling Power could do a better job and Gerhard couldn't handle  the constructive criticism and got mean.  Kerry Healy consistently did the same thing with Deval Patrick in the Massachusetts race for Governor and Patrick defeated her in a landslide this past week.  There isn't  ever a reason to get mean.

I too posted a comment to Michael's blog, mentioning that Selling Power's content isn't consistent with the demographic they claim to have (sales managers and higher), an observation that most any top executive would likely agree with.  I also mentioned that the magazine served primarily as a vehicle to promote Gerhard, another observation that most readers would likely agree with after counting the number of pages and articles that promote either him or his work.  By the way, it's his magazine so it is OK. 

Gerhard didn't like my comment either.  He fired back with, "...Kurlan, you’re acting like a whiny girlie-man. Is it because you never made the cover of Selling Power?" Wow! Mean-spirited.

He also said, "He posts four covers of Selling Power magazine on his website, [true] bragging about the fact that he has been featured inside the magazine" [not true]. 

As most companies do on their web sites, Objective Management Group has a link to articles where the covers or logos of 51 media outlets are listed with links to the articles and/or interviews where a story or broadcast appeared about me or the company.  There is no special reference to Selling Power other than appearing 4 out of 51 times.

Maybe the week of November 6th was the week for name calling.  Earlier in the week an attendee called me a "dumb-ass".  Gerhard called me a "whiny girlie-man".  For every 10 positive emails I get from readers of Baseline Selling Tips I get an offensive one with comments I can't publish.  You must have thick skin if you're going to succeed in business and sales. 

Lesson: You can't let stuff like that bother you.  Can you imagine what would happen if all of the professional managers and coaches in sports reacted to the name calling and negativity they get from their fans and the media?  They'd be crushed! Just apologize if you offend someone, even if it wasn't intentional, and move on.  Don't get upset if they call you names.

One of my long-time colleagues, an honest and caring person, was called a liar by a not-as-caring customer.  Although it occured a month ago, my colleague is still upset by this.  Get over it!  I must have upset an attendee earlier in the week.  I'm sorry.  I must have offended Gerhard.  I'm sorry.  They got mean.  Get over it.

A lot of your salespeople Become Emotionally Involved. People who purposely say mean things when they react to constructive criticism have it too.  Get over it.

©Copyright 2006 Objective Management Group, Inc.

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Posted by Dave Kurlan on Sat, Nov 11, 2006 @ 08:59 AM

COMMENTS

I really enjoy the back and forth and give and take of ideas - so I was pretty pleased when both Dave Kurlan and Gerhard Gschwandtner wrote comments on our blog. To be totally fair, I don't see a lot about the Internet on this blog, either, Dave, but you've written about selling through the metaphor of baseball, so you have to be a good guy.

I guess it comes down to this - the whole selling process could use a little healthy debate - and thank goodness for the Kurlans and the Gschwandtners of the world who are willing to mix it up a bit. Sticks and stones mayb break our bones, but ideas can't hurt us.

Give me more debate, not less. Dave, they say if you're skiing and you're not falling - you're not skiing hard enough. Look at it this way, if your not ticking someone in your audience off, you're probably not speaking true enough.

posted on Saturday, November 11, 2006 at 5:25 PM by Michael Benidt


I am all for the collision of competing ideas and the resulting sparks it can generate. But, I do say there is something to be said for professionalism.

I tend to agree with Dave. There's no reason to get mean or make personal attacks. Not to mention the gender bias in using "girlie-man" as a disparaging remark.

My two cents...

posted on Saturday, November 11, 2006 at 6:58 PM by Dharmesh Shah


Michael, How long have you been reading? Didn't you read the comments on Godin's "Death of a Sales Call"? Regardless, people don't come to this blog to read about the internet, they come to read about selling. Incidentally, while we're on it, that's the point that made http://hiddenbusinesstreasures.wordpress.com/2006/10/21/is-anyone-doing-sales-training-for-the-new-economy a waste of time. CEO's don't get involved with sales training and development to learn how to use the internet. They want their salespeople's skills and attitudes to improve, but if any CEO ever does ask us to improve their salespeople's ability to use the internet, we'll surely direct them an expert in that area.

posted on Sunday, November 12, 2006 at 8:00 AM by Rick Roberge


Dave
Isn't it interesting how the behaviour of a successful professional can degenerate when technology is used to communicate inplace of real face to face dialogue? In the safety and anonymity of our vehicles we see people every day giving the finger to "strangers" on the road and the next day embracing one another in church.

I've been in close meetings with Gerhard and I seriously doubt he'd call anyone a "girly-man" face to face, although if he did (accent and all) everyone would have been laughing.

The lesson: Never say in writing what you wouldn't say in person. You may be feeling "all pumped up" when you first write the message and hit the enter button but you may regret it in the morning.

Terry Ledden
Sales AboutFace
Ottawa, Canada

posted on Thursday, November 16, 2006 at 10:14 AM by Terry Ledden


Great Lesson Terry! And perhaps Gerhard should take his own advice when he told Michael to "turn off the computer!".

posted on Thursday, November 16, 2006 at 10:51 AM by


Dave,

In much of our work as sales development experts, teachers and coaches we are often faced with disagreement, "push back" and sometimes contempt for our ideas. All acceptable in the right context, a forum for discussion and as already stated a way to learn.

Often, resistance, particularly mean spirited, is nothing more that an effort to protect the status quo. Often, too, anger is a reaction driven by fear. I wonder, with an angry response like that, what "Mr. G." is really afraid of??

I'm sure you've heard the old expression "Damn me or praise me but mention my name". People will remember the name long after they have forgotten the context in which it was mentioned.

There can be no success in anonymity... you are succeeding! Keep it up.

John Hirthwww.johnhirth.com.

posted on Friday, November 17, 2006 at 8:47 AM by John Hirth


Thanks for your insights John.

posted on Friday, November 17, 2006 at 12:14 PM by Dave Kurlan


Hey. I am Dumbass Girlie Man.

Although the name calling got my attention, I love the point of this post, Dave. I let this crap bother me way too long. It distracts me from picking up the phone again and selling. I wouldn't have recognized this issue without my training from DKA. But, it's good to read it from the man, too.

Good to see a big discussion thread going-on here.

posted on Wednesday, November 22, 2006 at 2:01 PM by Dumbass Girlie Man


That makes two dumbass girlie men but it would be easier to differentiate ourselves if you would identify yourself. Otherwise I'll have to refer to you as anonymous dumbass girlie man and that's way too combersome.

So, the real test as to whether these things don't bother you anymore is whether you're OK revealing your identity. Up for the challenge?

posted on Wednesday, November 22, 2006 at 3:49 PM by Dave Kurlan


Me being afraid to reveal myself?

Recognizing this issue was 80% of the battle. Now, I go and vent to someone. Then, I can move on. I got to get to the point where I can just shake it off and move on, though.

posted on Thursday, November 23, 2006 at 9:02 AM by peter caputa


Great job. Now the need for approval is gone too.

posted on Thursday, November 23, 2006 at 8:21 PM by Dave Kurlan


Comments have been closed for this article.