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When the Weak Economy Collides with Ineffective Salespeople

  
  
  

Dave Kurlan is a top-rated speaker, best-selling author, sales thought leader and highly regarded sales development expert.

This is a post on which you must comment after reading it - really.

As the daily stories of economic woes continue to be featured in the headlines, most companies have their own version of the current economy and its affect on them.  From the perspective of the sales force, we help overhear your salespeople returning from calls with objections like:

  • there's a spending freeze
  • it's no longer a priority
  • they're going out of business
  • they're laying people off
  • they're postponing the initiative
  • they're only going to do half of what we spoke about
  • they're too busy putting out fires

There are more but I don't need to list them here.

Chronic mediocrity, excuse making, under achievement, complacency and a selling skill set adequate only for better times are colliding head-on with a recession and possible depression.  What could be worse?  Lots could be worse.  That's the reality but there are many things you can do about it.

  • This is the best time to evaluate and identify the real issues
  • This is the best time to train
  • The strong sales force in a weak economy is the killer sales force in a strong economy
  • This is the best time to coach
  • This is the best time for incentive programs
  • This is the best time for motivational programs
  • This is the perfect time for new accountability initiatives
  • This is the perfect time to install CRM

There are so many more things you can be doing.  Here is the part where you get to comment.  What are you doing in your company to motivate your salespeople and make them more effective when it's most important for them to be more effective?  And if you're not doing anything special right now, why not?

(c) Copyright 2008 Dave Kurlan



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Posted by Dave Kurlan on Tue, Mar 25, 2008 @ 08:25 PM

COMMENTS

Powerful Sales & Marketing Ideas of $100 Million Dollar Companies
So let’s imagine that you do sell office equipment and it’s your turn to give your speech and the audience is full of CFOs. If you’re a little strategic, you might go with something like: “The Five Ways our Office Equipment Can Benefit You.” Again, an approach like this appeals only to those who are “buying now,” and possibly those who are “open to it,” but pretty much 90% of your audience is leaving.
So what title would have a broader appeal? How about: “The Nine Ways You’re Wasting Money in your Operations and Administration.” I’m not saying this is going to rivet the executive to their chair, but they’re not leaving either. They’ll stay to hear a little more. This is also true for an ad with that headline. It’s definitely going to appeal to the top two tiers, but it also appeals to everyone in that stadium.
Everyone is interested in saving money in their operations and administration costs. Certainly every CFO is interested in that and, therefore, they would stay in the stadium. And if everything that follows has some substance to it, you’ve now taken your marketing and selling activity to an entirely new level.
The hardest thing we need to do today is grab the attention of the potential buyer and keep the attention long enough to help them buy your product. This approach of offering some education of value to them gives you a significant opportunity to attract more buyers and build more credibility. I call this “educational based marketing” and here’s a line you should write down: You will attract way more buyers if you are offering to teach them something of value to them than you will ever attract by simply trying to sell them your product or service.
As another example, I had a merchant services company as a client. They primarily target retail stores. So in their audience are retail storeowners. If they walk out there and start off with: “I’m going to show you why our merchant services are better than anyone else’s,” the 90% are leaving as they are not in the market for merchant services right now. So what could you say to keep every retailer in their seats to hear a little more? Here’s a great title: “The Five Reasons All Retailers Fail.” The tactical executive reading this is already saying: “But if all I really want to do is sell merchant services, than why would I bother with all this?”
Answer:
1. Because offering an education that helps the buyer is going to get more buyer interest.
2. If the information is actually good and useful, it automatically repositions you in the mind of the buyer as much more of an expert than all your competitors. (You’re teaching them things about their own business that they might not know.)
3. If you think and plan strategically, you will find a way to weave that information in such a way that ultimately sells your services far better than you could ever sell them by simply flat-out pitching your product.
For more information visitwww.howtodoublesales.com

posted on Wednesday, March 26, 2008 at 5:04 PM by bob


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