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Selling is All in the Timing

  
  
  

Dave Kurlan is a top-rated speaker, best-selling author, sales thought leader and highly regarded sales development expert.

A business golfproud salesperson wrote to me and shared how well his next big opportunity was teed up.

  • He had an introduction in to the company.
  • He knew they liked golf and arranged to play.
  • He had arranged a tour of their products in use at a company similar to theirs.
  • He had a meeting scheduled with their team.

It all looked very impressive - except for one thing...

The sequence was not ideal...

I suggested that the sequence be modified to coincide with their sales process:

Golf builds relationships so that occurs when Getting to 2nd base (of the Baseline Selling model).

The tour compliments a presentation of capabilities so that occurs while Running Home.

The scheduled meeting is really their first formal meeting and should be used to identify compelling reasons to buy and build SOB Quality - so that too takes place on the way to 2nd Base.

So the meeting sequence should be:

  • Golf
  • Meeting with the team and Reach 2nd and 3rd Bases
  • Tour of the Client Site as one part of Running Home
  • Score.

Selling is like cooking.  

In this case we had all the right ingredients but in the wrong order - and when salespeople do things at the wrong time, those things are much more difficult to leverage.  Effective Selling is all about doing specific things at specific points in time.  Outcomes are in direct relationship to a salesperson's consistency of application and timing.  They get it wrong and they'll usually get the wrong outcome.  Get it correct and they'll usually get the desired outcome.



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Posted by Dave Kurlan on Mon, May 09, 2011 @ 08:34 AM

COMMENTS

Dave, That is my major resolution from the conference. I figured out that I do two things wrong: one is that I press too hard by making the sale a difficult decision for the CEO - they expect dramatic effects as if I am building the heaven-hell scenario. The second is the topic of your title - TIMING. You talked about timing and it was the role play that showed me I ask premature questions. So timing is really essential, not only in terms of tactics but also in terms of handling your opportunity (the talk) in a timely manner. It's like comedy - the actors' sense of timing is the key to turning a common talk into comedy - making all the difference.

posted on Monday, May 09, 2011 at 9:26 AM by Teddy Anguelova


Dave Nice work! it is all about you that i am applying your tips in my professonal life, thanks once again.....

posted on Thursday, June 02, 2011 at 4:58 AM by hobby article directory


Comments have been closed for this article.