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Differentiating a Pricing Strategy from a Sales Strategy

  
  
  

Dave Kurlan is a top-rated speaker, best-selling author, sales thought leader and highly regarded sales development expert.

Do you subscribe to Verne's Insights - 10 Minutes with the Growth Guy - Verne Harnish?  You should.  It's the best newsletter I get - one I actually read each week!  In today's issue Verne wrote that his favorite quote from last week's Sales & Marketing Summit was Mark Burton's, "Discounting is the crack cocaine for business today".  He also shared that "instead, Burton says companies can use a 'good, better, best' strategy to provide various pricing levels without simply giving away margin."

Wait a minute!!!

Let's differentiate between this very sound pricing strategy yet unsound selling strategy.  From a pricing perspective, this strategy allows you to effectively position your company, brand, products and services wherever you need them to be, based on markets, competition, reputation, quality and business strategy.

However, from a selling perspective, never provide your prospect with even two, let alone three options.  It's difficult enough to close business in a timely manner today and you certainly don't want to be the cause of a decision making delay.  

Let's assume that your salespeople have identified the compelling reasons why their prospect would buy, and buy from you, rather than your competition.  Let's assume they have also positioned themselves as experts, established value, and learned how much their prospect will spend to solve their problem.  It is only then that your salespeople will present both a needs and cost appropriate solution.  If they have effectively met each of the above criteria, then in their expert opinion, there can only be a single ideal solution that is both needs and cost appropriate.  More than one and they didn't listen effectively.  More than one and they may appear uncertain.  More than one and they have provided their prospect a reason to think it over.  Less isn't more, one is more.

Price with options, sell with certainty.

(c) Copyright 2009 Dave Kurlan



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Posted by Dave Kurlan on Fri, May 01, 2009 @ 12:23 PM

COMMENTS

Dave: 
 
Totally agree with your point. The key is to establish needs, value, and the best total solution. The fly in the ointment is when that happens and the customer says "all that is well and good but we need to revisit your price." At this point, top sales professionals will ask about budget and rather than just trying to figure out how to meet the customer's demand for a discount, will come back with a lower-value, lower-priced offering. This does two things. It forces the trade-off back on the customer. It also exposes the customer who is already sold but is playing poker to get a lower price. Without a well-defined and tiered offering structure, sales teams are at a disadvantage and have to improvise and often leave money on the table.

posted on Friday, May 01, 2009 at 4:25 PM by Mark Burton


@Mark - thanks for adding your expert opinion to the post. Everything you originally said is perfect but sound bites get taken out of context and are then misapplied. Thanks for supplying a bite that I could massage!

posted on Friday, May 01, 2009 at 4:38 PM by Dave Kurlan


Comments have been closed for this article.