B2B Salespeople Send 16,000+ Unqualified Proposals Each Day!

Posted by Dave Kurlan on Wed, Nov 29, 2017 @ 21:11 PM

unqualified.jpg

If you have a role in sales or sales leadership then what could be better than knowing exactly how you and/or your salespeople REALLY compare with the other salespeople in your industry or in the world?  Could anything be more fascinating than a visual or infographic depicting how effective your sales force is at various aspects of selling?  And what if these visuals could demonstrate that B2B salespeople create and send more than 16,000 inappropriately timed proposals each day?  Cool, huh?  More on that data in a minute.

Earlier this year we introduced a free public site where you could actually see how your salespeople compared in each of the 21 Sales Core Competencies.  Recently, we improved the site so that in addition to average scores and comparisons in each competency, you can see the percentage of salespeople that have each competency as a strength.  Check it out here!

I love some of the new infographics we have developed to show clients the capabilities of their sales force.  For example, check out this slide that visually tells the story of how their sales force sells.  The number in each pie chart is the average score in each competency and the colors indicate the percentage of salespeople that have that competency as a strength, weakness or in between.  For example, the highest average score for this sales force is for the value seller competency but only 1/3 of the sales force has value seller as a strength.

sales-story.png

This is a cool slide.  It shows the 8 sales leadership competencies that we measure in the outer ring and his tendency by rank outside the ring. When a tendency is not aligned with a strength we have a problem.  For example, in this slide, strategic thinking is green - a strength - but strategy is ranked 6th out of 8 as a tendency and recruiting - a weakness - is ranked 1st out of 8 in his tendencies.  Those are both problems!  Gene should be spending much more time on strategy and much less time on recruiting.

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We reevaluate a sales team after a year or so and this is how we show the change in a particular competency.  In this slide the average score increased from 39 to 47 in the Consultative Competency and there were improvements in most of the attributes and half of the salespeople now had this competency as a strength.

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My favorite slide is the one where we restage the company's pipeline according to what's real.  In the slide below,  we looked at 717 late stage proposal ready opportunities.  If they were all truly late stage, the visual would have looked like the umbrella stand in the middle image.  However, our analysis caused 36% of the opportunities to move back to the suspect stage and 33% of the opportunities back to the prospect stage.  Only 27% were actually closable and another 4% were qualified.  This company prematurely sent 494 unqualified proposals!

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This company is not unusual.  If their 239 salespeople produced 494 unqualified proposals, then how many inappropriately timed proposals do 4.5 million B2B salespeople produce?  A little more half are in inside sales roles that handle the top of the funnel.  That leaves around 2 million B2B salespeople who are making 4,133,891 premature unqualified proposals per year or 16,535 per day!

We have around 50 more infographics like these that help to visually show how well equipped a sales force is to compete, win more business and grow revenue.  We identify all of the gaps and issues to be addressed and recommend a plan of action to accelerate sales effectiveness. 

 Most importantly, we provide answers to the questions that companies cannot answer on their own.  If this interests you, excites you or is something you want us to do at your company, just email me and I'll forward it to the appropriate person.

Image Copyright iStock

Topics: Dave Kurlan, Consultative Selling, sales force evaluation, sales leadership, sales core competencies, OMG Assessment, sales proposal

How to Close a Sale using Proof of Concept

Posted by Dave Kurlan on Mon, Mar 16, 2015 @ 06:03 AM

proof

Copyright: / 123RF Stock Photo

You feel very confident when you buy from a company that is the best in their industry and has achieved a long track record of success by consistently delivering great results. Your company could be one of those great companies, but it's more likely that yours is a company that must repeatedly prove itself. 

New salespeople have even greater challenges when they sell products and services that must be proven.  Do they have to prove that they're better, quicker, smarter, cooler or easier?  Do they have to prove that their ROI is better?  Do they have to prove a new technology or concept?  Do they have a powerful, consistent way to do that?

There's something even more powerful than the actual proof of concept and that is whether or not it is timed correctly.  Do new salespeople attempt to prove something before an opportunity has been thoroughly qualified?  Our statistics show that your proof of concept may not be at fault when a deal doesn't close.  Oh no.  It's more likely that your salespeople failed to thoroughly qualify the opportunity first; and as a result, a great deal of time, resources and energy were wasted on a prospect that couldn't or wouldn't buy even if the proof of concept was top notch.  Other times, salespeople forge ahead with the proof of concept without an up-front agreement that, if successful, the prospect will buy! 

Now stay with me on this...a quick example and then back to you...

Objective Management Group (OMG) is one of those companies too.  It doesn't seem to matter how many years we've been doing this (25), how much success we've had (tons), how many companies use us (10,000+), how many industries we help (all of them), how many awards we have won (#1 sales assessment for 4 consecutive years), how accurate and predictive it is (75% of the candidates we don't recommend who somehow get hired anyway fail within 6 months), how strong our predictive validity is (highest in the industry), or how strong our science is (more research behind this than Neil Rackham has done on salespeople).  Because we are a relatively small company, executives still want us to "Prove it!"  They say things like, "Well, it might work in medical devices, but that doesn't mean it will work for _____."  Or, "It might work for SaaS, but that doesn't mean a thing when it comes to _______.  Our business is different!"

Sometimes, we must prove it by assessing a company's top and bottom salespeople just to show how accurately we can differentiate between them.  It usually ends up looking something like the images below where you clealy can see the green representing specific findings that most of the top performers possess, versus a sea of red, showing that most of the bottom performers do not possess those same findings and scores:

proof-1

In the image above, this compay's top 3 salespeople had 81%, 94% and 81% of the specific findings we identified that differentiate their top salespeople from their bottoms.  Their bottoms had only 25%, 38% and 63% of those findings and/or scores.  Over and above our standard level of customization, we can identify a candidate that is a Perfect Fit for their company when the candidate meets or exceeds 81% on our Perfect Fit Index.

proof2

The second example is from a smaller company that had only 2 top performers and 4 bottom dwellers.  Their top reps had 92% and 75% of the specific findings and/or scores that differentiated them from their bottom dwelling colleauges, who had only 25%, 42%, 42% and 0.  While there is less data to work with at this company, we still managed to identify 12 findings and scores that clearly differentiated their tops from their bottoms as seen by looking at the all of the green on top and the sea of red on the bottom.

proof3

The last example represents 6 top performers that were all hired during the course of the previous year using our standard customization.  We used this analysis to further refine our findings and/or scores that would allow us to identify candidates that were a Perfect Fit for them.  While we found 16 scores/findings that their top performers shared, without comparing them to bottom performers we cannot be sure that these findings differentiate their top performers from bottom performers.

Most companies don't need this level of proof.  A sample, along with our reputation for accuracy, testimonials, and the sales-specific information that we provide are usually more than enough to convince them that we could only improve on their hit or miss (emphasis on miss) track record at sales recruiting and selection.

So how can you build and deliver proof of concept?  What are the various ways that you can proove to a prospect that what you do works as promised, works better than your competition, works equally well for less total cost of ownership, or returns greater value than the rest of the field?

Prospects like seeing validated data. Prospects love talking with customers who faced similar challenges, who are from the same industry or vertical, who are in the same size company, or who bought the same solution.  Will your proof of concept include a demo, trial, test, pilot, tour, samples, or something else?  The key is, what will convince the prospect you have today?  Many salespeople fail to ask what will work and assume that providing the same proof that they provide to everyone else will get the job done.  But that's like fitting a square peg into a round hole - it never works.  Ask, clarify, agree to a timeline, define success, and gain commitment to move forward upon completion of a successful proof of concept. 

Proof can be difficult.  When it comes to winning a deal using proof of concept, the key is to have proof that differentiates you from your competition, validates your claims and promises, and exceeds a prospect's skeptical expectations.

Would you like to give OMG's legendary Sales Candidate Assessment a test drive?

Sales Candidate Assessment Free Trial

Topics: Dave Kurlan, sales assessments, objective management group, OMG Assessment, proof of concept, sales proposal, winning a sale

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About Dave

Best-Selling Author, Keynote Speaker and Sales Thought Leader.  Dave Kurlan's Understanding the Sales Force Blog has earned a medal for the Top Sales & Marketing Blog award for six consecutive years.  Dave's Blog earned a Bronze Medal in 2016 and this article earned a Bronze Medal for Top Sales Blog post in 2016. Read more about Dave.

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