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Selling in 2009

Posted by Rick Roberge on Thu, Jun 25, 2009 @ 04:45 AM
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If you listened to my interview on Meet the Sales Experts, you heard me say that I dabbled in sales as a teenager, but my career in sales actually started in 1973. Yesterday, I was listening to Mike Volpe make a point about Engagement Marketing and I started thinking about some of the differences between selling in 1973 and selling in 2009.

We used to work door to door. I remember one day starting at #1, knocking on every door until the person at #183 let me in. It was one of the easiest sales in my life, but it was hard getting through all those doors.

I've already told the story of starting my business. 30 cold calls from a telephone directory every weekday morning for months.

Nowadays, companies are doing lead generation for their salespeople. We do social networking and inbound marketing. We talk about providing content to engage.

We also have very active chambers of commerce. There's something to do every morning and evening. There are so many BNI and other referral group meetings that you could visit one every day for months without visiting the same one twice.

So, I was thinking. "Is it easier today than it was back then?" I'll tell you that door to door and cold calls are a tough way to go, but once you got through was it easier? Today, it seems like it might be less painful to get in front of a prospect, but once you get there, "Is it more difficult to do business?" Can you handled an informed prospect? Can you handle a prospect that has options?

 

COMMENTS

My take would be that today leads may be easier to come by through all of the various technologies we have available. However, converting those leads to sales may be more difficult today due to increased competition.

posted @ Thursday, June 25, 2009 8:06 AM by Matt Roberge


To put it in door-to-door terms, today you would have some stranger knocking on your door every few minutes.And if you had a nice big house, there could be a line outside. 
 
 
 
Marketing gave you a phone book and said, "Here are your leads. Go knock on some doors."  
 
 
 
Inbound marketing doesn't give you the phone book. Those aren't leads - they're potential prospects. Inbound marketing pretty much allows you to know ahead of time that the person behind door #183 is interested in what you have and is waiting to see you. It's no guarantee they'll buy, that's on you. But at least you can skip over the first 182 doors.  
 
 
 
The challenge is to figure out how to build trust with homeowner #183 without knocking on their door. You nurture them until they feel comfortable telling you to swing by - they'd like to talk. They have you might be able to help them with. 
 
 
 
In a well-integrated sales and marketing organization, the difficulty or challenge is a shared responsibility with more of the burden of developing qualified leads falling on marketing/inside sales teams. The sales job is just as hard. The competition is tough. But the only way to really help the sales guy is help them them knock on the right doors at the right time. 
 
 
 
That's how I see it anyway.

posted @ Thursday, June 25, 2009 10:34 AM by Steve Early


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