Validation of the Validation of the Sales Assessment

Posted by Dave Kurlan on Fri, Oct 04, 2013 @ 06:10 AM

validatedSome companies need to validate our validation.  Objective Management Group (OMG) uses Predictive Validity - the most time-consuming and expensive form of validation.  Unlike simpler methods of validation, Predictive Validity requires that we prove a connection to on-the-job performance.  The challenge is that our predictive validity is so good, some people just don't believe it and they want to revalidate it themselves.

One of the companies that insisted on validating our validation is moving forward with a license to hire 200 salespeople using our Sales Candidate Assessment.  I'll share the results of their own validation:

They conducted a 7-day pilot in April of 2012 and hired 23 salespeople.  

Our assessment recommended 13 of them, and did not recommend 10.  They reported that 9 of the 10 hired (who were not recommended) failed, and that 12 of the 13 (who were recommended) succeeded.  How do those numbers compare to our historical statistics?  

Historically, 75% of the candidates we don't recommend, who somehow get hired anyway, fail inside of 6 months.  In this pilot, 90% of the candidates that were not recommended failed.

Historically, 92% of the candidates we do recommend, who eventually get hired, succeed.  In this pilot, their success rate was also 92%.

Does it always work out like this?  Of course not.  Some companies just don't have the right sales management, sales process and systems in place so even the best candidates can fail or leave.  On the other hand, some companies, who have been using our processes, systems and tools for a while, consistently exceed these results.

The most common scenario where companies wish to do their own validation is when they are located overseas.  Despite the fact that our expansion overseas began more than a decade ago, some companies located outside of the US don't believe that a US-based tool will work in their country.  They have cultural differences to be sure, but those are more about relationships and the proper times and appropriate ways for people to interact in business settings.  Selling and what it takes for salespeople to succeed doesn't actually vary from culture to culture.  

Some countries lack selling sophistication - they're way behind - and are still selling very transactionally.  But if the company is ready to change, and their markets are ready for them to change, then they must be able to select salespeople who can make those changes as well.

Validation is an interesting process and if you look into it, you'll find that none of the personality or behavioral styles assessments use predictive validity because there simply isn't a correlation between their findings and on-the-job performance.

Topics: sales assessment, Dave Kurlan, sales evaluation, sales profile, Validation, sales test, objective management group

Subscribe via Email

View All 2,000 Articles published by Dave

About Dave

Best-Selling Author, Keynote Speaker and Sales Thought Leader,  Dave Kurlan's Understanding the Sales Force Blog earned awards for the Top Sales & Marketing Blog for eleven consecutive years and of the more than 2,000 articles Dave has published, many of the articles have also earned awards.

Email Dave

View Dave Kurlan's LinkedIn profile View Dave Kurlan's profile

Subscribe 

Receive new articles via email
Subscribe
 to the Blog on your Kindle 

 

 

Most Recent Articles

Awards  

Top 50 Sales & Marketing Blogs 2021

Sales & Marketing Hall of Fame Inductee

Hall of Fame



 Hall of Fame

2020-Bronze-Blog

Top Blog Post

Expert Insights

Top 50 most innovative sales bloggers

Top100SalesInfluencersOnTwitter

Top Blog

Hubspot Top 25 Blogs

 

2021 Top20 Web Large_assessment_eval