Salespeople Wanted - At Dunkin Donuts?

Posted by Dave Kurlan on Sun, May 20, 2007 @ 22:05 PM

You may recall a post from March 11, featuring Dunkin Donuts, having to do with sales competencies and sales compensation.  Today, I saw a sign on the door at Dunkin Donuts that said, "Salespeople Wanted".  Now it was already a stretch to call the people behind the counter at DD clerks, cashiers, order takers or even customer service people.  They don't listen, get orders wrong, take forever, get angry with customers who correct them and they are just plain horrible. Granted, there are some very ineffective salespeople out there. But to call the employees at Dunkin Donuts "salespeople" is a disservice to the sales profession.

© Copyright 2007 Objective Management Group, Inc.

Topics: recruiting, selling

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Best-Selling Author, Keynote Speaker and Sales Thought Leader,  Dave Kurlan's Understanding the Sales Force Blog earned awards for the Top Sales & Marketing Blog for eleven consecutive years and of the more than 2,000 articles Dave has published, many of the articles have also earned awards.

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