coaching salespeople
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Baseball, The Toad and Coaching Unresponsive Salespeople
- April 11, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
Coaching salespeople is challenging. When they aren’t responsive to coaching it’s not only more difficult, it is downright frustrating. When you’re attempting to coach unresponsive salespeople to use the phone to directly talk with a decision maker, there isn’t much upside. Whether you’ve made this coaching attempt one time or one hundred times, the outcome will be the same, so the question we should be asking is, should this salesperson still be working for you?
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The Data: What Percentage of Salespeople are Really Coachable?
- April 3, 2024
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
While coaching is private, training is more public as it usually takes place in front of others. Salespeople who have the greatest incentive to change are those who are the most trainable. Those salespeople have high scores in Desire for additional sales success and Commitment to additional sales success. When a salesperson scores below 60 on Desire and/or Commitment, you aren’t likely to see much of a change in their effectiveness or performance. If they are already generating acceptable results and more of the same would be OK, then it doesn’t matter. On the other hand, if their performance is lacking, and more of the same would not be acceptable, then a salesperson lacking Desire/Commitment would be a great candidate for replacement.
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The Baseball Experience That Continues to Generate a 28% Increases in Sales
- February 10, 2021
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
The challenge isn’t whether or not they’ll enjoy and benefit greatly from the training. The challenge is getting sales leaders to attend the training! There’s a little matter of ego. Most successful sales leaders have fairly large egos and while their egos helped spur them on to their current roles, now that they’re in their current roles, their egos sometimes obstruct their ability to improve, ask for help, and bring professional training into their companies. The voice in their head whispers thoughts like:
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An Easier Way to Coach Salespeople – For a While
- January 30, 2019
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
As I suggested to a pair of sales managers today, there is an intermediate step they can take. You can use the following approach to coach to any selling competency but this example helps your salespeople who need to take a more consultative approach.
This is easy – you can do this.
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Top Kurlan Articles on Sales Coaching
- December 11, 2012
- Posted by: Dave Kurlan
- Category: Understanding the Sales Force
I present my Top Articles on Coaching Salespeople
