Did You Know That You Have Woodpeckers on Your Sales Team?

Posted by Dave Kurlan on Mon, May 08, 2023 @ 13:05 PM

pileatedwoodpecker

The landscaper called me over to look at a tree on our property.  He showed me the enormous hole and I asked, "What did that?"

"Woodpecker," he said.

On one side of the tree we had this perfectly cut, huge hole, and the other side of the tree had many small holes.  I learned that the Woodpecker that made the small holes were looking for food while the Woodpecker that made the huge hole was making a home.  Hunters and Farmers. 

                                                  IMG_0313 woodpecker-holes

Just like the two types of Woodpeckers, salespeople tend to fall into the same two categories of being either Hunters or Farmers.  In a perfect world, Hunters make lots of outgoing calls in order to find an opportunity which could pay them to eat.  Farmers work a single account and try to make them bigger.

Other than predators, there isn't much to stop a woodpecker from doing their thing, but there are plenty of things that could interfere with a salesperson's Hunting or Farming efforts.  Let's discuss them.

Let's begin with the Hunters. While many tech companies have adopted the use of BDRs to conduct inbound and outbound prospecting, most companies in most industries did not go there.  So let's assume that we are talking about a traditional sales organization with traditional salespeople who have responsibility for both finding and selling opportunities. If the salesperson already works at your company, you know if they are hunting because those who hunt consistently regularly add new opportunities to the pipeline. But what about the salespeople who don't hunt consistently.  Do you know why? The seven reasons most often to blame are:

  • Sales Managers.  What?  Yes, sales managers who fail to hold their salespeople accountable for the agreed upon prospecting activities are enabling those non-hunting salespeople.
  • Fear of Rejection - they fear that a prospect will say, "No," or "Not Interested," and that will destroy them
  • Need to be Liked - they believe that if they interrupt a prospect and the prospect becomes upset, the prospect won't like them.
  • Call Reluctance - they refuse to make cold calls.
  • Perfectionist - they won't make the calls until they are sure the calls will be perfect but, of course, there is no such thing as a perfect call.
  • Time Management - they have time for everything except making prospecting calls
  • Nobody Answers the Phone - a nice excuse since it can take anywhere from 8-15 attempts to reach a decision maker and most salespeople give up after 4 attempts.

If the salesperson does not work for you - yet - but they are candidates for a sales role that requires Hunting, you need a crystal ball.  In this case, you aren't as concerned with why they might not hunt, you must know, in advance, if they WILL hunt.

In both scenarios, one of the assessments from Objective Management Group (OMG) can help.  For your existing salespeople, a sales team evaluation will help you understand if you can get your non-hunting salespeople to become hunters.  For potential salespeople, OMG's Sales Candidate Assessment will tell you whether or not they WILL prospect consistently and you can take that prediction to the bank as no assessment is as accurate and predictive as OMG's Sales Candidate Assessments.

According to OMG's data from the evaluations and assessments of more than 2.3 million salespeople, 68% of salespeople are strong in the Hunter Competency.  But don't rejoice just yet.  If we look more closely, we see that 95% of the top 10% of all salespeople are strong Hunters so what does that mean for the rest?  If we look at the bottom 50% - half of your current and potential future salespeople - only 34% are strong Hunters and that drops to just 6% of the bottom 10%.  Ugh.

Thankfully, OMG measures more than the Hunting competency as that is only one of the twenty-one Sales Core Competencies featured in OMG's various evaluation tools.

The other type of salesperson we were discussing earlier in the article is the Farmer.  While more salespeople tend to be attracted to the Farmer role than the Hunter role, attraction does not equal well-suited.  There are several reasons why salespeople in Farmer roles fail to significantly grow their large accounts:

  • Unable to reach decision makers so those in power are unfamiliar with the salesperson.
  • Unable to penetrate the account both vertically and horizontally resulting in lost opportunities
  • Unable to provide value because of a focus on pricing
  • Order-taking vs account growth mentality
  • Risk averse so they focus on not losing the account rather than growing the account
  • Lack of strong relationships across the account so when a key individual leaves the account is vulnerable
  • Faulty sense of loyalty where they advocate for their customer instead of for their company

The next time you are in your yard you might hear a woodpecker but you probably won't see it.  Is the Woodpecker hunting or farming, and does that even matter?  There's not much you can do about it anyway.  However, at your company, there is a lot you can do.  Get your sales team evaluated so you can identify why your sales team isn't more effective and what you can do to train and coach them up.  Utilize OMG's Sales Candidate Assessments to improve your sales selection.  Your salespeople don't have to be Woodpeckers!

Check out all 21 Sales Core Competencies, comparison data by industry, and even how your salespeople compare here.

Take OMG's Sales Candidate Assessments for a free trial here.

Check out OMG's Sales Team Evaluation Samples here.

Topics: Dave Kurlan, sales training, Sales Coaching, sales core competencies, hunting, account management, hunters and farmers

How to Compensate Sales Hunters, Farmers and Account Managers

Posted by Dave Kurlan on Thu, May 26, 2011 @ 21:05 PM

Today I received an email from a long time reader with this interesting question:

"We’ve heard a good hunter won’t farm and a good farmer (account manager) won't hunt. If this is true how do we tackle the model of compensating hunters who bring in new customers who then turn it over to an account manager to grow the business?  Is it possible to expect someone who can hunt and then manage a book of business or does that create a conflicting sales profile?"

Here are the facts.

Some good hunters won't farm or manage accounts but most will!

Most good account managers won't hunt but some will.

If you do have a great hunter, do you really want that fairly rare sales talent to manage the accounts sold?

If you choose to take the accounts sold by the hunter and turn them over to an account manager, I suggest the following compensation model:

Salesperson receives a xx% commission on the new business sold and then a small percentage of the ongoing  business after it has been turned over to the account manager.  The account manager should receive a salary and a small percentage of the year over year growth.

Topics: Dave Kurlan, sales management, Sales Coaching, hunters and farmers, sales compensation models

Content not found
Subscribe via Email

View All 2,000 Articles published by Dave

About Dave

Best-Selling Author, Keynote Speaker and Sales Thought Leader,  Dave Kurlan's Understanding the Sales Force Blog earned awards for the Top Sales & Marketing Blog for eleven consecutive years and of the more than 2,000 articles Dave has published, many of the articles have also earned awards.

Email Dave

View Dave Kurlan's LinkedIn profile View Dave Kurlan's profile

Subscribe 

Receive new articles via email
Subscribe
 to the Blog on your Kindle 

 

 

Most Recent Articles

Awards  

Top 50 Sales & Marketing Blogs 2021

Sales & Marketing Hall of Fame Inductee

Hall of Fame


Top 50 sales blog - TeleCRM


 Hall of Fame

2020-Bronze-Blog

Top Blog Post

Expert Insights

Top 50 most innovative sales bloggers

Top100SalesInfluencersOnTwitter

Top Blog

Hubspot Top 25 Blogs

 

2021 Top20 Web Large_assessment_eval